Terms of Use · Bookarta

1. Purpose and acceptance

These Terms of Use govern access to and use of the Bookarta service, available at bookarta.eu, which allows hospitality businesses to create and manage their digital menu online.

Use of the service implies express acceptance of these terms. If you do not agree, you must refrain from using Bookarta.

2. Description of the service

Bookarta provides:

Creation and management of a digital menu accessible via URL and QR code.
Tools to manage dishes, sections, allergens and photos.
Integrated online reservation system.
Artificial intelligence features for menu extraction and translation.
Visit analytics and multi-restaurant management depending on plan.

3. Registration and account

To use Bookarta you must create an account with a valid email address. You are responsible for keeping your credentials confidential and for all activity carried out from your account.

Bookarta reserves the right to suspend or cancel accounts that breach these terms.

4. Plans and billing

Bookarta offers paid plans with monthly billing. The free trial period (14 days) does not require a credit card.

Prices are shown in euros (€) plus VAT (21% in Spain). The final amount is calculated at Stripe checkout.
Charges are made monthly on a recurring basis through Stripe.
You may cancel your subscription at any time from the dashboard.
Cancellation takes effect at the end of the current billing period.
No refunds are issued for partial periods unless required by law.

5. Acceptable use

You agree to:

Use the service only for lawful purposes related to your hospitality business.
Not publish illegal, offensive, misleading content or content that infringes third-party rights.
Not attempt to access other users' systems or data.
Not reverse engineer or attempt to copy the software.
Keep the information published on your menu accurate.

6. User content

You are solely responsible for the content you publish (photos, descriptions, prices, allergens, etc.). Bookarta does not verify the accuracy of information entered.

You warrant that you have the necessary rights to the images and content you upload to the service.

7. Intellectual property

Bookarta and all its elements (design, code, brand, logos) are the exclusive property of Bookarta and are protected by intellectual property law.

You retain all rights to your content and grant Bookarta a limited licence to store and display it solely to provide the service.

8. Availability and warranties

Bookarta strives to offer 99.5% monthly service availability. However, we do not guarantee uninterrupted service due to maintenance, technical issues or force majeure.

The service is provided "as is" without additional warranties of fitness for a particular purpose.

9. Limitation of liability

In no event shall Bookarta be liable for indirect damages, loss of profits or loss of data arising from use or inability to use the service, except where expressly required by law.

Bookarta's maximum liability to the user shall not exceed the amount paid for the service in the last 3 months.

10. Modifications

Bookarta may modify these terms at any time. Changes will be notified at least 15 days in advance by email. Continued use of the service after notification implies acceptance of the new terms.

11. Cancellation and account deletion

You may delete your account at any time from the dashboard settings. After deletion, your data will be erased in accordance with our Privacy Policy.

12. Governing law

These terms are governed by Spanish law. For any dispute, the parties submit to the courts of the user's place of residence, unless mandatory law provides otherwise.

13. Contact

For any enquiries about these terms: info@bookarta.es